Support

Black Owl Group commands one of the largest resources and operational capabilities in the industry.  Our technicians are available 24 hours a day, 7 days a week to take any service calls either by phone or e-mail, and take the appropriate actions to resolve the issues at hand.  Same-day emergency service is also available at any time.  All of our client information is kept in a centralized database to help improve the efficiency and the speed of our services, and all service requests are confirmed via e-mail or phone.

24/7 Support and Monitoring

With a 24/7 monitoring, tech support, installation, and maintenance, you can rely on Black Owl Group to keep your  system up and running.  Our team of certified technicians deliver fast response to a variety of critical and non-critical issues along with preventive maintenance, software, and hardware updates that will keep your system running with the cutting edge of the latest technologies.

 

Why Black Owl Group?

Small businesses, medium companies, large corporations, and government agencies use Black Owl Group to get the cutting edge of the latest technologies.  We have assisted a wide spectrum of clients with their technology requirements.  From entry level to enterprise grade systems, Black Owl Group has the expertise, resources, and manpower to deliver the cutting edge of technology at the most competitive prices in the industry.

Our Commitment

We are committed to provide the cutting edge of the latest technologies combined with world class service.  At Black Owl Group, we set the standards in superior performance, timely completion, advanced technology, 24 hour support, and client satisfaction, which is why we command of the highest client retention rate and client referrals in the industry.

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